Acne & congestion

Acne can present differently from person to person. You may notice:

• Blackheads, whiteheads or persistent congestion
• Inflamed spots or recurring breakouts
• Excess oil alongside surface dehydration
• Breakouts across the face, jawline, chest, shoulders or back
• Red or brown marks after blemishes settle
• Uneven texture or acne scarring

Active acne, post-acne marks and established scarring are different concerns. They often need different treatment methods and should not automatically be treated at the same time.

Hormonal changes, genetics, stress, medication, occlusive products, friction and an unsuitable skin routine can all contribute. Over-cleansing or using too many strong active products may also disrupt the skin barrier and make inflamed skin harder to manage.

We will ask about how your skin behaves, your current products, previous treatment and relevant health information. We do not diagnose medical conditions, and severe, painful or rapidly worsening acne may require assessment by a GP or dermatologist.

Your plan is selected according to whether the priority is active inflammation, congestion, post-breakout discolouration or scarring.

Suitable options may include:

• Neo Facials for cleansing, appropriate exfoliation, extractions and barrier support
• Peels and resurfacing to support cell turnover and address suitable congestion or post-breakout marks
• LED light therapy as a gentle option within plans for visible inflammation and recovery
• BBL Forever Clear for eligible clients with active acne
• Dermapen skin needling once active breakouts are controlled and suitable scarring becomes the priority
• Professional home care selected to support the skin between appointments

More treatment is not always better. When skin is inflamed or sensitised, the first step may be a calmer routine and a gradual treatment plan.

Acne treatment is usually a process rather than a single appointment. Skin response is influenced by the type of breakout, underlying triggers, consistency and any medical factors.

Your clinician will explain which changes the proposed treatment can reasonably address and when progress should be reviewed.

Our aim is steady, visible improvement without promising perfectly clear skin or overlooking the need for medical care.

A consistent routine often matters more than a complicated one. We may recommend gentle cleansing, non-comedogenic hydration, selected active ingredients and daily broad-spectrum SPF. Avoid picking or squeezing blemishes, as this can increase inflammation and the likelihood of lingering marks or scars.