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Sensitive skin

Gentle, barrier-first care for reactive skin. We start with what your skin can comfortably tolerate.

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Sensitive skin
The concern

Sensitive skin may sting, burn, flush or react to products and environmental changes more easily than expected.

For some people this is an ongoing skin tendency; for others it follows over-exfoliation, a damaged barrier, medication, weather changes or an underlying skin condition.

At neoSKiN, sensitive skin is treated with restraint. We assess what your skin can tolerate now, simplify where needed and avoid pushing through irritation for the sake of a stronger treatment.

Close portrait of hydrated facial skin with water
CareCalm comes first.

What shapes the plan.

Signs of sensitive or reactive skin
  • Stinging or burning after applying products
  • Frequent flushing or redness
  • Tightness, dryness or flaking
  • Reactions to fragrance, exfoliants or strong active ingredients
  • Skin that changes quickly with weather or heat
  • Increased sensitivity after another treatment

Persistent redness, itching, rash or discomfort can be associated with medical skin conditions. We may recommend GP or dermatology review if diagnosis is needed.

Why the skin barrier matters

The outermost layer of skin helps limit water loss and protect against irritants. When this barrier is disrupted, skin can feel dry, inflamed and less tolerant.

Barrier support may involve reducing unnecessary active products, using a gentle cleanser and moisturiser, and protecting the skin from UV exposure. The goal is not to add as many calming products as possible; it is to create a routine your skin can use consistently.

Treatment options for sensitive skin

Depending on the condition of your skin, we may recommend:

  • LED light therapy within gentle recovery or redness-support plans
  • Neo Facials adapted for hydration, comfort and minimal irritation
  • Professional home care selected around barrier support and tolerance
  • A pause from advanced treatment while the skin stabilises

Light, laser, peel and needling treatments are not automatically excluded, but suitability should be assessed carefully and may require preparation or patch testing.

What progress looks like

For reactive skin, success may mean greater comfort, fewer unexpected reactions and improved tolerance rather than an immediate visual transformation. Once the barrier is more stable, other concerns can be reviewed without overwhelming the skin.

FAQs
Is sensitive skin a skin type?

It can describe a long-term tendency, but sensitivity can also be temporary or linked to a skin condition. Assessment helps identify whether the priority is barrier repair, trigger reduction or medical referral.

Should sensitive skin be exfoliated?

Sometimes, but not automatically. The type, strength and frequency matter. Exfoliation should be avoided when skin is actively irritated or compromised.

Can I have LED if my skin is reactive?

LED is often considered one of the gentler options, but suitability still depends on your health history, medication, symptoms and the device protocol.

How many products should I use?

Usually only what has a clear purpose and is well tolerated. Your clinician can help simplify overlapping actives and build a gradual routine.

How we treat it

The treatments for sensitive skin.

LED Light Therapy

Zero-downtime light therapy that calms, repairs and strengthens without touching the skin.

Neo Facials

The NeoMumma and NeoAquaCalm facials — gentle care built for sensitive, reactive or compromised skin. NeoAquaCalm is powered by SKEYNDOR’s professional Aquatherm range.

Skin Quality Treatments

Needle-free options may be considered after assessing sensitivity and barrier health.

Consultation plannedView treatment
What to use at home

The routine we would start you on.

A compromised barrier reacts to almost anything, so the routine is deliberately short and deliberately gentle.

A conversation about your skin.

A 30-minute consultation with a senior clinician — honest advice and a written plan. $60, fully redeemable against treatment booked within two weeks.

Book a consultation

Or call (03) 9699 1200 · 175 Wells Street, South Melbourne